Shipping & Returns
All packages are shipped through FedEx International Ground. Shipping costs are set at a flat rate of 28.00 CAD no matter where you are ordering from in Canada.
We will email you a tracking number, so your always aware of where it is at times!
We ask you the buyer, to pay for duties and taxes up front. This is so that we may expedite the shipping process, to make it as smooth for you as it is for our domestic US customers. Which also means, you'll get your order quicker!
In the event the product is damaged or the packaging is open upon delivery. We ask that you provide pictures of the package(s) and submit them to this form.
It is you, the customers', responsibility to complete and submit the Returns Form within 24 hours after the package has been delivered.